Monday, June 23, 2014

Week of 06/23/2014



Chickenhawks And Their Hypocritical Entitlement Foreign Policy
When it comes to recent events in Iraq, I have a few quick thoughts.  Namely…
“Goddamn!”
“What the hell, Iraq?”
And…
“Here we go again…” (With the rolling of the eyes optional.)
Seriously, guys, what the hell?
Americans get conned into going there, we actually go through with getting Saddam Hussein out of power, we oversee the creation of a new government and free elections, and then we begin the long process to get ourselves out of there, and it all goes to hell again!
So now the Sunnis, normally considered the “saner” of the two dominant Islamic factions, are going jihadist over there.  Of course these were the same guys that backed Saddam way back when and reaped the benefits of his reign, so we should not be surprised to find they’ve been getting the short end of the reconstruction stick.
But now, thanks to them, we’re back to haggling over the idea that we would have to go back over there and waste still more taxpayer money and still more American lives to straighten out a problem that the Iraqis themselves refuse to deal with on their own.  Now we have all of those so-called “experts” that sold us on their lies about how “easy” it would be to go in there and how quick we’d be able to get out, now telling us that they were “right” about what would happen once we did start to leave and that we “need” to be back in there as an occupying force.  You know, to “keep the peace” and “keep gas prices down” and “stop the jihadists”.  And if it also helps out any of our contractors over there (i.e. Halliburton), that’s just a “coincidence”, right?
I guess the really frustrating parts are the accounts of Iraqi soldiers refusing to actually do their jobs when facing the Sunni extremists.  Of soldiers, supposedly trained by us, simply abandoning their uniforms and running away.  Granted, they can claim that they feared for their lives, since the ones that stayed were getting slaughtered, but when you’re on the side with the numbers and the majority simply run away like that… the phrase “cowardice under fire” is an understatement.
And for a while I wrestled with trying to understand how a whole group of soldiers could simply give up and abandon their posts like that.  I mean, this wasn’t just one or two soldiers who chickened out.  These were soldiers doing it en masse, just like Saddam’s so-called “Revolutionary Guard” did when we closed in on Baghdad over a decade ago. 
But unlike those soldiers, there’s no hint that our so-called “Iraqi friends” are doing it so they can lead some sort of guerrilla resistance like Saddam’s forces did.  They just seem to cut-and-run out of self-preservation.  That’s not something soldiers are taught to do… unless they’re from France… or unless they’re in a Monty Python skit.
And then it came to me.  There’s one possible reason why they would do that.  They know something that we, the vast majority of the American people, don’t.
I suspect that they cut-and-ran because they know that if they did that, that we would have to go back there.
I suspect, and this is just my idle speculation here, that they were told that if they did a super-crappy job defending their own country, that the United States would feel obligated to send troops back there.
And if you think about it, there’s plenty of support to back that speculation up.
Look at all of the conservatives and neo-conservatives in Washington screaming for action.  Look at all of the Iraq War veterans getting in front of cameras, screaming for action.  Look at all of the chickenhawks in the media that are screaming that we “do something”.  Look at all of those Fox News people that are saying “See?  See?  We told you!  This is what happens when you pull our troops out!  Now we have to go back there and fix things again, because we just wasted all of those lives for nothing!”
This has been their continual mantra as to why we needed to continually spend billions and billions of taxpayer dollars on troops in other countries.  This is why we supposedly still need to have troops in Germany, even after the Berlin Wall went down a quarter-century earlier.  This is why we supposedly still need to have troops in the former Slavic areas.  This is why we supposedly still need to have troops in Japan.  This is why we supposedly still need troops between North and South Korea.  This is why we supposedly still need to have troops in Afghanistan and Saudi Arabia and Kuwait and Iraq.  Because these places just can’t “defend themselves” properly without us.
This is also one of the key tenants of fascism, the idea that we have to be perpetually in war, perpetually in conflict with someone somewhere in the world.  Italian thug Benito Mussolini believed that this is how nations define themselves, by the continual battles they wage.  Legendary writer George Orwell continually brought up the idea of his “Nineteen-Eighty-Four” nation of Oceana perpetually at war either with Eastasia or Eurasia, depending on the political temperament. 
Again, listen to the rhetoric from the cons and neo-cons.  Listen to the rhetoric from the Fox News and so-called “Tea Party” crowds.  We’re supposedly there because we are supposedly in this “eternal conflict” that can never end, and that any kind of pull-back from these places is nothing short of surrender.  We’re always in a “war”, whether it is against Islam or China or Russia or North Korea or the drug lords or Mexico or Cuba.
And what happens when we dare to suggest that these other nations should stand up for themselves?  That they should take charge of their own countries and defend themselves so we wouldn’t have to.  What are the rest of us told by the cons and neo-cons when we dare raise that up?  “Oh, we can’t do that!  We just can’t leave them to fend for themselves.  They don’t know how!  If we leave now, then we’re just giving in to the enemy!”
Which is funny, because they have the exactly opposite stance when it comes to domestic issues!
They demand and expect a blank check for war and for “stability” in other countries, but what about stability in our own country?
What do they say when they are asked to increase spending for social programs?  Food stamps?  Welfare?  Medicaid?  Unemployment?
“Oh no, we can’t just give these deadbeats money!  They’ll never learn how to fend for themselves if we do that!  They need to be cut off so they can pick themselves up by their bootstraps!”
Damnably hypocritical since they seem to have no qualms whatsoever calling for a blank check to put boots on the ground in other countries instead of telling them to “fend for themselves”.  Where’s the tough talk towards Iraq, telling them to pull themselves up by their bootstraps to deal with their own fundy flakes?  Why aren’t we helping South Korea build up their forces to counter North Korea’s so we wouldn’t have to be there continually?  Or, for that matter, Japan?  Why are we still in Europe without a Communist Bloc to worry about?  Saddam’s gone, so why are we still in the countries neighboring Iraq?
Why are they still getting our boots and we’re just told to make do with our bootstraps?
I realize that our foreign policy actions are a little more complicated than the way I’ve laid them out to be, but let’s get brutally honest here… we make hypocrites of ourselves if we are not honest about why we are in these countries and why we cannot practice what we preach when it comes to our own people.
We have not been spreading freedom or democracy to these other countries when we send soldiers to places like Iraq.  We have, instead, been making the world “safe” for an outdated and finite fuel system, and for the big corporations that make big profits by keeping us hooked on it like heroin addicts. 
And we certainly don’t give places like Iraq good examples of how to govern when you have cons and neo-cons playing out their political fantasies through their so-called “Tea Party” movements.  Have you been seeing their rhetoric these past few years?  Talk about “revivals” and “overthrows” and “revolutions”, throwing ideas about like having certain states like Texas break away from the rest of the country, or kicking out states like California and Massachusetts because they supposedly don’t conform to the neo-con standards.
Gee, I wonder where the Sunnis got the idea that an overly militant minority can somehow take over a whole nation through fear and intimidation.  (By the way, that’s called sarcasm.)  Oh, wait, somehow they forgot the part about all of that talk of “revolution” being “rhetorical” and limited to just the ballot box. 
Oh well, I guess we’d have to teach them that while we’re there, won’t we? 
Or maybe not, because as long as they can’t seem to get their act together, America will just have to continue to waste money and soldiers in the name of the great status quo and political hypocrisy.  We just can’t expect them to pick themselves up by their bootstraps like we are expected to here… because then how would those cons and neo-cons fulfill their little imperialist and dominionist fantasies?

Monday, June 16, 2014

Week of 06/16/2014



We Are Not The Customers, We Are Product
I recently came to a revelation concerning business activities and a certain axiom that annoys me to no end.
“The customer is always right.”
I’ve worked customer service, and I know that this saying is not always true.  But it’s considered to be absolutely true, because even if the customer is as wrong as Joe McCarthy and can be proven to be so with facts, they’re still the ones paying for the service; so if they’re not happy, they will take their business elsewhere.  And for greedy self-centered corporate executives that consider profit the end-all-be-all in the universe, that possibility is an unforgiveable sin if they allow it to happen.
So “The Customer” may or may not be “right”, but the business world supposedly assumes that they are at all times, even if they are not.  Because to operate like “The Customer” is not right means potentially losing money, which is a bad thing if your whole purpose of existence involves getting every single penny that you can from “The Customer”.
Got it?
So why does it seem like the business world is now ignoring this axiom?
Social media websites like Facebook are hell-bent on getting every single piece of information they can from you about you and your family and your friends and everything connected to you.  I am continually asked to provide a phone number, where I was born, where I ever worked, anyone that I ever knew, what my favorite foods are, what movies I’ve seen, what books I’ve read… And I wouldn’t mind sharing some of those things on my own terms, but it seems like the social media administrators don’t want to wait.  They demand that I give up this information and harass me with messages to comply.
And of course there are the ads.  And the little encouragements to “like” and visit certain threads.  I’ve actually gone over some of the more annoying elements of social media, and some of those could have been prevented through more attentive management.
Not exactly what “the customer” wants, is it?
Well there is a very simple reason for that.
It is because you are not “the customer” in the equation.
You are the product.
Think about it.  How do social media companies like Facebook make their money?  They make their money through advertising placed on your activities.  You’re not paying them!  You’re not giving them one single penny directly.  Only the advertisers and the companies they are partnering with are doing that.
If you’re not paying them, then you cannot be “the customer” in the equation.  And since social media companies like Facebook only make their money by being able to market stuff off the content being posted, and you are the ones posting the content, then you are really the product.
That’s why they want all the information they can get off you.  That’s why they want to track every action you take and every purchase you make.  That’s why they want access to your email address book and your instant messaging buddy lists.  Because then they can make their money by marketing all of that stuff to advertisers.
And it’s not just Facebook.  It’s YouTube and DailyMotion and the other video hosting services.  It’s Blogger and WordPress and the other blog posting services.  It’s all of the email and instant messaging services.  It’s why they can provide “free” things for you… because you are not “the customer”.  You never were.
You are the product!
And as the product, they don’t have to care about what you want.  They don’t have to care about how you are being treated.  They don’t have to care about advertisers using your images in their ads and making money off them.  That’s why you’re there as far as they are concerned.  Oh, that was your smiling face that you posted on Facebook that is now on some teeth-whitening pop-up ad?  That’s your bikini-clad body on some travel website banner ad?  Thanks for donating the material!  Nice camera work!
And it’s not just online businesses adopting this model of you as the product instead of you as the consumer.
Have you noticed that movie theaters are wasting more and more of your time showing ads before they show their scheduled movie? 
Case in point: I went to see “X-Men: Days of Future Past” on its opening weekend.  The movie was supposed to start at 1pm.  I got there at 12:30pm and was given a half-hour of commercials and fluff promotions.  And that was fine, because it helped pass the time away.  Then it was 1pm, the scheduled show-time, and they started in on still more commercials.  We’re not even talking about trailers of other movies!  We’re talking full-on TV-style commercials!  By the time the movie itself started, a whole thirty minutes had passed.  (And, yes, I was looking at my watch to see when that happened.)
It was bad enough that I paid an obscene amount of money for popcorn and soda, but to have to sit there in the theater for an extra half-hour before I could see a movie that I had already paid for, that’s insult on top of injury.
But, then again, the theater doesn’t really make too much money off you through the box office.  They need to get it elsewhere.  And if they can’t get you for the refreshments, then they need to get it from advertising.  So they don’t see you as the customer anymore.  They see you as the product.
Look at radio and television.  Programming executives have long had very little regard for what you want to see because, for the most part, you are not the ones paying for the programming.  The sponsors are.  That’s why the subscription movie channels like Home Box Office and Showtime and Cinemax and Starz are able to provide quality original programming.  Because we, the viewers, are actually paying for them!  We’re the ones paying for “Game of Thrones”, with the nudity and violence intact.  We’re the ones paying for “Shameless” with the language and the nudity and the drug use and the overall weirdness intact.
Now look at what CBS and ABC and NBC are offering.  “Hell’s Kitchen” and “MasterChef” and “Survivor” and “American Idol” and “Big Brother” and “The Bachelor” and “The Bachelorette” are all repeats of the same formula with just the occasional twist here and there.  The sitcoms are all pretty much the same.  The Sunday Animation shows on Fox are pretty much all the same.  It’s all lather-rinse-repeat.
Even the cable channels like AMC and Arts & Entertainment take huge risks trying to be like the subscription movie channels, because the money they bring in is not from the people that actually watch their shows.  It’s from the cable and satellite providers themselves.
In fact, look at the disputes from channels like AMC and The Weather Channel with providers like DirecTV.  They are all about money.  And it doesn’t matter what the people want, because they’re not the ones that pay AMC or TWC.  It’s DirecTV and Dish and the cable companies.  And they get a good portion of their money from advertisers.
This why a certain megalomaniacal cable giant is seen by some as callous and oblivious to customer service.  It’s because they know that you, the viewers, are not really “the consumers” as far as they are concerned.  You are product.  That is how they see you, and that is how they treat you.
And, yes, this idea that you are the product instead of the customer is especially seen in politics.
Do you know why politicians listen to special interest groups and K-Street lobbyists more than the voters?  It’s because they’re the ones giving the big bucks, and also because they’re the ones that are promising to actually bring the voters to do their bidding.
In other words, the lobbyists and special interest groups are seen as the customers… with you quite literally as the product.
Hey, you’re not the ones paying for the super-expensive political ads.  You’re not the ones footing the bill for the career politician’s campaign.  All you’re doing is what they tell you to do.  You’re the ones buying into their scripts, regurgitating their talking points, and voting exactly the way they tell you to vote.
How many of you keep saying you want a different candidate?  That you want a third party?  But you don’t vote for them, do you?  Why?  Because the special interest groups tell you that they can’t win.  No other reason than because they tell you so.
Like I said, you’re nothing more than just product to them.
Let’s get brutally honest here... we’re all screwed when we’re treated as product, and it’s becoming way too comfortable for businesses and government entities to see us as being nothing but product.
This idea that we are nothing but product for others is really nothing new.  We just called it different names back then.  Serfdom.  Fiefdom.  Indentured servitude.  Slavery.  But the concept is still the same.  One person or one group owning other people.  Reducing whole segments of the populace to sub-human items of ownership to be manipulated, controlled… used for their advantage, and for their advantage alone.  And no matter how many “perks” or “freebies” or “value-added services” that are given, a slave by any other name is still just that.
The idea that “the customer is always right” implies a sense of obligation for the business world, as well as a sense of equilibrium.  The customer supposedly has all the power in the business world.  They can supposedly choose to go elsewhere if they’re not satisfied.
The problem, however, is it presumes that they have a choice.  If there are alternatives.  If they know that there are alternatives.  And if they really are “the customer”.
Here’s a good tip… if you’re not paying money for the service, then you really are not “the customer”.  And then it doesn’t matter if you’re in the right.